Privacy Policy

How we collect, use and protect your personal data.

This Privacy Policy describes how Spare Parts Worldwide Trading (SPWT - FZCO), IFZA Business Park, DDP, Dubai Silicon Oasis, Dubai, United Arab Emirates, handles personal data received through this website and through direct communication with us.

What data we collect

When you contact us by phone, email or WhatsApp, we receive the data you choose to share: your name, contact details (phone number, email address), company name, and the content of your request.

The request form on our contact page is delivered by Formspree, an external form service. What you type into the form passes through Formspree on its way to our mailbox, and is stored there for a limited period so that we do not lose a request. Formspree processes it on our behalf and does not use it for its own purposes. If you would rather not use an external service, write to us directly at info@spwtrade.com.

Website statistics

We use Google Analytics to see how many people visit the site and which pages they read. It stores an identifier in your browser and sends Google a record of the pages you open, your approximate location derived from a shortened IP address, and the type of device and browser you use. We see aggregated statistics only — never your name or contact details, and we do not use this data for advertising. If you prefer not to be counted, block cookies for this site in your browser or install the opt-out add-on Google publishes at tools.google.com/dlpage/gaoptout.

How we use it

  • To respond to your request and prepare a quotation;
  • To negotiate and perform a contract with you or your company;
  • To maintain business correspondence during our cooperation.

What we do not do

  • We do not sell or rent your personal data to third parties;
  • We do not send marketing messages without your consent;
  • We do not collect data beyond what is needed to handle your request.

Data retention

We keep correspondence and contact details for as long as necessary to handle your request and to comply with applicable legal and accounting requirements.

Your rights

You may at any time request access to the personal data we hold about you, ask us to correct it, or ask us to delete it. To exercise these rights, contact us at info@spwtrade.com.

Contact

Questions about this policy: info@spwtrade.com, +971 58 518 6426.